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Can’t Order Food via Food Delivery Apps Today? Know the Reason

Meals supply apps Zomato and Swiggy reported a quick nationwide outage on Wednesday that appeared to have been brought on by an Amazon Internet Providers snag that many on-line platforms depend on.

Customers took to the microblogging website Twitter and mentioned the app was not functioning and that they had been unable to position orders.

Replying to a buyer’s grievance, Zomato Care acknowledged the outage and apologised for the inconvenience.

“Hello there, we face a brief glitch. Please be assured our group is engaged on this and we shall be up and operating quickly,” Zomato mentioned on Twitter acknowledging the problem.

Folks shared screenshots of the Zomato app not working, with many complaining that cash was deducted from their accounts.

“We’re at the moment unable to course of your request as we’re experiencing technical constraints. To not fear, our greatest minds are on it and we’ll be up and operating quickly,” Swiggy tweeted.

The 2 platforms – valued at round $10 billion every – dominate India’s on-line meals supply market in a duopoly that solely this week attracted the eye of India’s antitrust watchdog.

The Competitors Fee of India (CCI) on Monday mentioned it had ordered an investigation of the apps provided by each corporations to confirm in the event that they had been “impartial”, information company Reuters reported.

The order got here months after the Nationwide Restaurant Affiliation of India (NRAI) requested the CCI to analyze the businesses for breaching platform neutrality by offering precedence to unique contractors.

Final month, after Zomato founder and CEO Deepinder Goyal introduced the net meals supply service supplier’s plans to ship meals to clients in file 10 minutes, there was an enormous backlash on-line, with many stating that ready for half-hour for good meals shouldn’t be an issue in any respect and that the specific supply service places the protection of supply brokers.

Goyal got here out with an in depth clarification the following day, stressing that security of supply brokers will stay a precedence even with the moment service.

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